Privacy Policy

Introduction

7j772 operates as an internationally managed online casino and sports betting platform serving players in Bangladesh. This Privacy Policy sets out how 7j772 collects, processes, stores, and protects personal information provided by users when they access or use our services, including cricket betting, live casino, slots, crash games, and all other products available on 7j772.vip.

By registering an account or using any 7j772 service, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform. We may update this Privacy Policy from time to time and will notify registered users of any material changes via email or in-platform notification.

Information We Collect

When you create an account, place a bet, make a deposit, or interact with our support team, 7j772 may collect the following categories of personal information:

• Identity information — full name, date of birth, nationality, and government-issued identification document details required for account verification and KYC compliance.
• Contact information — email address, mobile phone number, and residential address (city/district level, e.g., Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi).
• Financial information — deposit and withdrawal amounts, preferred payment method (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or card details tokenised via our payment processor), and transaction history.
• Technical data — IP address, device type, browser type and version, operating system, screen resolution, and session timestamps collected automatically when you access the platform.
• Behavioural data — gameplay history, bet amounts, wagering frequency, session duration, and responsible gaming preferences such as deposit limits or self-exclusion status.

We collect only the information necessary to provide our services, fulfil legal and regulatory obligations, and improve the overall quality of the 7j772 platform experience for players in Bangladesh.

How We Use Your Information

7j772 uses the personal data we collect for the following specific, legitimate purposes:

• Account management — to create, verify, maintain, and secure your 7j772 player account, including processing your login credentials and confirming your identity during KYC checks.
• Transaction processing — to handle deposits via bKash, Nagad, Rocket, and Upay, process withdrawal requests promptly, detect and prevent fraudulent activity, and maintain accurate financial records.
• Platform improvement — to analyse gameplay patterns, identify technical issues, test new features, and continually improve the user experience across cricket betting, slots, and live casino products.
• Customer support — to respond to your enquiries, resolve disputes, assist with account issues, and provide technical help through our support channels.
• Legal compliance — to fulfil obligations under applicable anti-money laundering (AML) requirements, responsible gaming frameworks, and any lawful request from competent authorities.

Payment Data & Transactions

7j772 supports local Bangladeshi payment methods including bKash, Nagad, Rocket, and Upay, as well as international options such as Visa and Mastercard. When you initiate a deposit or withdrawal, your financial transaction data is transmitted via encrypted channels and processed by our certified payment partners. 7j772 does not store full card numbers or mobile banking PINs on its own servers — tokenisation and secure vaulting is handled at the payment processor level.

Transaction records — including deposit amounts, withdrawal requests, timestamps, and payment method references — are retained for the period required to satisfy financial record-keeping obligations. These records may be reviewed internally for fraud prevention, audit purposes, or as required by competent authorities under applicable law.

Cookies and Tracking

7j772 uses cookies and similar tracking technologies to improve platform functionality, remember your preferences, and measure the performance of our services. The types of cookies we use include:

• Essential cookies — strictly necessary for the platform to function, including session authentication and security tokens. These cannot be disabled without affecting core functionality.
• Analytical cookies — used to understand how players navigate the platform, which game categories are most popular, and where technical errors occur. This helps us prioritise development improvements.
• Preference cookies — used to store your language setting, currency display preference, and any accessibility adjustments you have made during your session.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect your experience on 7j772, including login persistence and game loading performance on mobile devices.

Data Sharing and Disclosure

7j772 does not sell, rent, or trade your personal information with third parties for commercial purposes. We may, however, share your data with the following categories of trusted partners strictly on a need-to-know basis:

• Payment processors — bKash, Nagad, Rocket, Upay, and international card networks receive transaction data strictly as required to complete the payment instruction you have initiated.
• Technology and game providers — software providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi may receive anonymised gameplay session data for the purpose of delivering and auditing game content; they do not receive personally identifiable account information.
• Legal and regulatory authorities — in cases where we are required by applicable law, court order, or regulatory mandate to disclose user information, 7j772 will cooperate with the relevant authorities to the minimum extent legally required.

All third-party partners who process data on behalf of 7j772 are required to maintain appropriate technical and organisational security measures and are prohibited from using your data for any purpose beyond what is strictly necessary to deliver the agreed service.

Data Retention

7j772 retains your personal data for as long as your account remains active and for a defined period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. Specifically, financial transaction records and identity verification documents are typically retained for a minimum of five (5) years following account closure in accordance with standard AML record-keeping requirements.

Gameplay and behavioural data linked to your account may be retained for a shorter period, primarily for platform improvement, fraud analysis, and responsible gaming monitoring purposes. Once data is no longer required for any of these purposes, it is securely deleted or anonymised so that it can no longer be associated with your identity.

Your Rights Over Your Data

As a 7j772 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your account details and the specific request you wish to make:

• Right of access — you may request a copy of all personal data we hold about you, along with information on how it is being used.
• Right to rectification — if any information we hold about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
• Right to erasure — in certain circumstances you may request that we delete your personal data, for example where the data is no longer necessary for the purposes for which it was collected and there is no overriding legal obligation to retain it.
• Right to restriction — you may ask us to suspend the processing of your personal data in specific situations, for instance while we verify the accuracy of data you have disputed.
• Right to object — you have the right to object to processing of your personal data where it is based on our legitimate interests, including direct marketing profiling.

7j772 will respond to all valid data rights requests within a reasonable timeframe. Where a request cannot be fulfilled due to a conflicting legal obligation, we will explain the reason clearly in writing.

Children's Privacy

7j772 is strictly an adult gaming platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal data from individuals under the age of 21. Age verification is a mandatory step during the account registration and KYC process.

Security Measures

7j772 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These include Transport Layer Security (TLS/SSL) encryption for all data in transit, firewalls and intrusion detection systems on our server infrastructure, role-based access controls so that only authorised personnel can access sensitive account data, and regular internal security reviews.

While we work diligently to protect your data, no method of electronic transmission or storage is 100% secure. We encourage you to use a strong, unique password for your 7j772 account, never share your login credentials with others, and contact us immediately at [email protected] if you suspect any unauthorised activity on your account.

Changes to This Privacy Policy

7j772 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via their registered email address or through an in-platform notification banner.

Your continued use of 7j772 following the posting of any updated Privacy Policy constitutes your acceptance of the revised terms. We therefore recommend that you review this page periodically to stay informed of how we are protecting your information. The current version of the Privacy Policy always supersedes any prior version.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7j772 handles your personal data, please reach out to our dedicated support team. We are available 24/7 to assist players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

Email: [email protected]. Our support team will acknowledge your enquiry within 24 hours and provide a full response within five (5) business days. For urgent account security matters, please mark your message clearly so our team can prioritise your case.